Help Center

Simply select the products and Add to Cart.

In the check out page, you can amend the quantity and type some messages to us.

On the catalog page, we do not show any price because of various quality, and hence different prices. 

After you send the order to us, our staff will follow up with you via Email quoting the prices. You can also add a message in the check out page, telling us what grade and price range you are looking for. It will help us find the suitable goods for you.

The minimum order quantity (MOQ) for is ONE card / Pack. 

Pendant: one pack contains 5-10 pieces;

Earrings: one pack contains 3-6 pairs;

Beads: one bundle contains 4-6 strings;

Briolettes / Loose Stones: one pack contains 5-20 pieces.

Cabochon: please refer to the below table:

Because of quality control, some cards will have more or less than the standard quantity but 95% of the stock are based on the above MOQ chart.

The minimum order quantity (MOQ) for PRODUCTION ORDER is as shown:

Pendant: ~ 30 pieces;

Earrings: ~ 30 pairs;

Beads: ~ 10 - 30 strings;

Briolettes / Loose Stones: ~ 50 - 200 pieces.

Cabochon: please refer to the below table:

We do take order on custom size, please talk to our salesperson for more information. Thank you.

Generally speaking, the best quality is AAA, while AB is rather low quality.

AAA > AA > A+ > A > A- > AB+ > AB

The photos shown in our catalog are for your reference. It may be top grade or medium grade. 

The stones are graded from mass production, we try our best to select the most similar on one card/ pack. Please understand there is variation among one card/ pack because of the nature of natural stones.

We work in many shapes & sizes. Yet we have some common sizes which we regularly make to stock for most stones ( that means you can re-order easier).

Round/ Square Cushion: 6, 8, 10, 12, 14, 15, 18, 20mm

Oval/ Pear/ Rectangle: 6x8, 8x10, 8x12, 10x12, 10x14, 12x16, 13x18, 15x20, 18x25mm

Marquise: 8x20, 8x25, 8x30, 10x20, 10x22, 10x25, 10x30mm

• Q: I cannot find the size I need:

A: We usually cut the common sizes for stock. If you have sizes not found on our website, you can email us. We also accept orders!

Yes, we can send worldwide by different shipping options. 

You may contact us if you want more information. 

Sending from Hong Kong to Australia, Europe, Japan, USA, it usually takes 1-3 days by express service (e.g. FedEx Priority service), provided that the custom clearance is smooth.

You may consider cheaper option (e.g. FedEx Economy service) provided by the courier company, which may take longer time for an extra of 1-3 days more. 

For some regions, the delivery time may be longer, the above information is only for reference.

It generally costs $20 - $40 per kilogram  for most country by a cheap option, e.g. FedEx Economy service.

You are welcome to check with our staff for the exact quotation.

For a parcel of 1 KG, it contains around 15 - 20 cards of cabochons.

If not specified, our staff will check our shipping agents to decide the most suitable one for your delivery address. 

FedEx, UPS, DHL, TNT, Brink are the usual shipping agents that we ship with. 

We will send you the tracking number, if the shipping agents provide, after the parcel is collected.

We exhibit four gem shows, three times in Hong Kong and once in Tucson, USA.

You can check out the exact information of Upcoming Schedule.

Tucson Pueblo Gem Show (USA)

Date: late January - Mid February

Booth No: 23-30 Court Pavilion, Ramada by Wyndham-Tucson (previously Riverpark Inn Hotel), USA

Hong Kong March Jewellery & Gem Fair

Date: Late February - Early March

Address: AsiaWorld-Expo, Hong Kong

Hong Kong June Jewellery & Gem Fair

Date: Mid June - Late June

Address: HKCEC(Wan Chai), Hong Kong

Hong Kong September Jewellery & Gem Fair

Date:  Mid September

Address: AsiaWorld-Expo, Hong Kong

Our office is in Hong Kong where we have all our merchandise; while our factory is in Shanwei, China. 

Yes, you are warmly welcome to visit us that we all the merchandises here in our Hong Kong office. 

We are open from Monday to Saturday Morning, except Hong Kong Public Holiday.

During the show period, we are out of office but you can see us in the show.

You are encouraged to make an appointment with us in advance via Email, so that we can prepare and organize the items you are interested. Hope to see you! :)